Manual Testing for US-based Financial services application
The story of our client
Our client IOCOD INFOTECH is a start-up company. They are working in a
US-based finance domain. Their application mainly focused on dealing
with loans of merchants and banking processes which dealt with
investing money by investors and the merchants applying for
loans.
Their market has increased and so has the demand for their
application. When the demand for the application rose, the testing
started to take a toll on their developers.
That is because the testing of the application was done by their
developers in the beginning. And the testing was smoother at the
initial phase. The developers found no difficulty while testing
during those starting stages.
The software was dealing with transactions of money mainly, weekly
transactions, monthly transactions and so on.
From the initial stage, the testing was never practised properly,
their developers only focused on cross-checking the values. When the
further expansion was planned, they were forced to change into an
agile environment.
They have faced the need for qualified testers who were particularly
into the finance domain.
The challenges they faced
Need of testers qualified in the financial domain.
When their plan of expansion happened, they added several features
to the existing architecture. That made the software go frizzy to
work with. And their developers couldn't handle the testing from
thereon.
That is when they have faced their need to hire testers. They were
in dire need of manual testers who were qualified in the finance
domain.
Since the application was in the finance domain, finding the best
resources was hard for the team. Also, they assumed the risk of
onboarding testers who qualified in the finance domain.
They were in demand of flexible testers, which also created problems
with hiring testers. That is what made them incorporated with an
independent testing
company.
How testvox responded with them
Testvox were able to help them with the resources they needed. Testvox was equipped with testers who were well versed in the finance domain. They have arranged an interview process with our team and selected our resources to team up with them for testing. As soon as they hired us, Testvox has onboarded them.
- The team corporated with the regular client meeting.
- Our resources communicated and help them solve their queries.
- Shifted from Trello to Jira to find bugs.
- Able to find high priority bugs which in turn helped them in bettering the application.
- Closely monitored and approved the developments via Bitbucket.
- They have keenly worked with the application at an end-user level and the investor level.
- Our testers curated test cases and scripts to run the automation.
- In addition to manual testing, we also performed Regression testing, Sanity testing, Usability testing.
- They have closely worked with the project on a daily, consistent basis to create effective results.
Results
When our testers joined the project, the project was at its beginning
stage. Due to the proper assistance from our team, the client was
able to add features and had a successful run of it. They were able
to remove bugs and found the glitch which made the use of the
application difficult at an end-user level. The client is currently
running the customisation of the application with the support of our
testers.
That is how Testvox enables businesses to provide
excellent client experiences by assuring the quality and functioning
of their applications.