loader image
Perfecting a Delivery app

Perfecting a Delivery app

11 September 2020 4 MIN READ BY Nasrin

Perfecting a Delivery app: Don’t miss out on these points

While modern day delivery applications cover pretty much every aspect of delivering products through the internet, it is no longer a bonus for certain businesses, but a necessity. So a delivery app requires extensive testing.

“Delivery apps were gaining popularity until pandemic struck which increased their popularity even more. For hassle free performance  perfecting a delivery app is essential.”

A survey by Deloitte showed that 40 percent of people preferred to order meals online, especially with the major shifts that impact dining experiences amid the urge for social distancing practices.


Enhanced customer experience

Digital ordering capabilities enhance the customer experience by making it easier to customize items, cut down on time in store, bypass long lines, and eliminate the hassle of paying in person.
That is exactly the reason that in addition to traditional QA mobile app testing, specialized delivery apps should also focus on more specific test cases.


Part one: Driver’s app

  • The Driver correctly receives the orders. :Test if the driver’s app correctly receives the order. Also, test whether the options to accept the order appear, etc.
  • Access to customer reviews: Test whether the driver can view the reviews given by a customer.
  • Driver’s vehicle type: We need to test the provision to enter the driver’s vehicle type.
  • UI issues: We should test basic UI issues such as fonts, spellings, images, etc.
  • Status bar: Make sure that the status bar displays battery percentage and network correctly.
  • Source and destination: The pick-up and delivery points and the distance between them need to be very clear. If the driver accepts or rejects the order, they must update the status to reflect the same.
  • Assigning delivery request: It is to be verified that the delivery request is placed correctly. Need to ensure that a driver is allocated to that particular delivery.
  • Tracking: The most important part to test is whether the customer receives correct location information from the driver’s app.


Part two: Customer’s app

  • Delivery mode: check whether customer is able to choose the delivery mode while placing the order.
  • Push notifications: Check if the customer page receives push notifications regarding the order. Also, check if it is possible to hide the notification.
  • Payment page: The payment page and the option for rating the driver must be available properly.
  • Delivery days: Customers should be able to see if same-day delivery is available. Otherwise, display the number of days taken.
  • Clear images: Check if each page displays images with clarity.
  • Cart capacity: Check if it is possible to add a greater number of products to the cart.
  • Offer price: Check if products are available with offer prize when clicked on offers.


In addition to all these specific checkpoints, keep in mind some common points:

  • Validate that the application supports all payment gateway transactions such as Visa, Mastercard, Paypal etc., as required by the application.
  • Validate that the page scrolling scenarios are being enabled in the application as necessary.
  • Validate if the user can smoothly install the application, provided they have the necessary resources and it does not lead to any significant errors.
  • It’s important to keep a track of battery consumption while running applications on mobile devices.

In spite of the fact that it sounds like a considerable measure of work – and absolutely isn’t simple – upon completion, you will have a multipurpose answer that will build your reputation in the present market that is peppered with a digital competition.


Testvox - Software Testing Company