Case Studies

Functional Testing Service for Northladder

Northladder is a Dubai based, auction driven selling platform for used electronics. Their application enables users to conveniently sell or buy used pre-owned assets without any struggle.
INDUSTRY

E-Commerce

Category

Startup

Country

UAE, Dubai

Duration

1 year

Type of Testing

End-to-end tests

Type of Testing

UI/UX testing

Testing Tools

Jira, Test lodge

CHALLENGES FACED BY NORTHLADDER

The modifications and improvements on the application software made it inevitable for the client to rigorously perform functional testing on this application software continuously.

Manual Testing by Experienced hands

Manual Testing by Experienced hands

Northladder was in search of an offshore testing company that could provide Manual Testers qualified for performing functional testing in the finance and E-Commerce domain.

Test Automation and Performance Testing by qualified hands

Test Automation and Performance Testing by qualified hands

Northladder required a team that could undertake automation testing and performance testing additionally when required.

A Dedicated Workforce to closely associate with

A Dedicated Workforce to closely associate with

The client was seeking for a workforce to closely work with their developers, who will assign tasks and assignments.

SOLUTIONS BY TESTVOX

The application software under test was technically very challenging and hence the Software Testers from Testvox had to work with proper diligence and concentration.

Onboarded experienced Software Testers

Onboarded experienced Software Testers

The team of Software Testers from Testvox, highly qualified for performing functional testing in the finance and e-commerce domain, collaborated with the developers from Northladder who were responsible for allocating tasks.

Effective knowledge transfer

Effective knowledge transfer

An efficient channel of communication was established with the client to get a clear picture of their expectations, needs and the improvements they wanted for their application. The workforce were mentored with the functionality and configuration of the application software.

Created Functional and Non-Functional Test Cases

Created Functional and Non-Functional Test Cases

Synchronized with the mentoring process, testers created functional and non-functional test cases including positive and negative scenarios, found bugs and linked the bugs to test cases.

Executed Exploratory and Sanity Testing

Executed Exploratory and Sanity Testing

Software Testers performed exploratory testing to learn the customer site, admin site and how the configuration and system worked. Finally, sanity testing was done to ensure the steady performance of the application and to check the whole system for errors and issues.

UI/UX Testing

UI/UX Testing

The application underwent UI Testing frequently due to the intermittent changes made to the application during its development process. The feedback from this testing helped to smoothen the interaction of the application with the users to a highly appreciable standard irrespective of the frequent modifications made to the application. A UI testing checklist of the application was created.

Testing Tools Used - Jira, Test lodge

Testing Tools Used - Jira, Test lodge

Jira was used to document, find, manage, report and track bugs, features and functionalities. It played a very crucial role in the communication between software testers and developers regarding bugs and new features/ functionalities. Test Plans and Test Cases were created and managed using Test lodge.

OUTCOME

Testers from Testvox joined as Northladder's second pair of hands during the reconditioning of their application software as they faced problems with performance and functionality.

10X

Improvement in Quality

The bugs that remained obscured before the team commenced testing were identified and reported by the Testvox team which further improved overall quality.

10X

Improved User Interface and Experience

Additional suggestions to improve user interface and user experience were given by experienced testers from testvox contributing to the overall improvement in usability of the application.

5K

Test Cases Generated

We created regression test case suite and sanity testing suite with all possible functionalities and features available with the application. More than 5000 test cases were framed. Handed over these test cases to Northladder for future testing purpose.

We documented and followed a well structured and standard testing process. The documentation was handed over to business analysts team of Northladder for using as a reference while planning to add additional features and functionalities to the application in future.
Gauri Pagare | QA Team Leader at Testvox
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