Although the client had a skilled development team, they lacked a structured testing infrastructure. This created inefficiencies and increased costs, pushing them to seek a specialized QA partner and eventually connect with Testvox.
The client faced difficulties managing diverse test data across payment modes and APIs, causing mismatches, security concerns, and production defects. Manual validation of rating calculations for different pet categories was also time-consuming, where even small errors affected accuracy and delayed releases.
Testvox deployed experienced QA professionals with expertise in insurance and financial services testing. Selected from a strong talent pool, they integrated with the client’s agile development team from day one. Their focus was on validating policy workflows, premium calculations, and claims processes, ensuring accuracy and compliance with industry standards.
Frequent regulatory and product rule changes were systematically documented and aligned with evolving test cases. By maintaining clear traceability between requirements and test execution, Testvox minimized rework and ensured that policy issuance, renewals, and coverage eligibility rules were validated without delays, keeping releases consistent.
To overcome fragmented data challenges, Testvox implemented a structured test data management strategy. Dedicated QA resources collaborated with developers to generate realistic datasets covering payment modes, API transactions, endorsements, and notifications.
Testvox not only improved processes and functionalities but also fostered a stronger work culture within the client’s internal teams. This collaboration led to additional project signings and a long-term partnership.
Testvox delivered measurable results by creating 500+ comprehensive and well-documented test cases, ensuring complete application coverage. Through rigorous functionality testing, the team achieved a 5X improvement in efficiency, significantly boosting performance and reliability.