Managing multi-system integrations while ensuring smooth user journeys required expert QA support from Day 1.
Complex Integrations Across Systems
The platform depended on multiple third-party solutions including ERP, CMS, OMS, middleware, search engine, and payment gateway. Achieving smooth synchronization of products, inventory, and orders across these systems without errors was a major challenge.
Ensuring Seamless Shopping Experience
With a large product catalog, diverse promotions, and multiple user journeys (guest and registered), it was critical to validate browsing, search accuracy, cart flows, and checkout reliability. Even small defects could directly impact conversions and customer satisfaction.
Immediate QA Expertise & Future Scalability
The business required expert e-commerce testers who could onboard instantly and start testing from Day 1. Additionally, there was a long-term need for staff augmentation services to provide qualified QA engineers, ensuring continuous support for product enhancements and future scaling.
