The client required AI agent testing expertise, additional skilled QA engineers through a staff-augmentation model, and a dedicated Scrum Master to streamline and manage their agile delivery process.
Need for AI Agent Testing Expertise
The client’s platform uses multiple AI models to generate scripts, characters, and story flows. Ensuring accuracy, consistency, and safe outputs became a major challenge as their internal team lacked specialized expertise in AI agent testing. They required professionals who could validate AI behaviors, edge cases, prompt flows, and model reliability.
Requirement for Skilled Staff Augmentation
As the platform grew, the client needed additional QA resources to support rapid development cycles. Hiring and onboarding in-house talent became difficult due to time, cost, and availability constraints. They required an experienced staff augmentation model to quickly scale their QA operations with skilled engineers who could adapt to their workflows.
Lack of a Dedicated Scrum Master to Drive Delivery
The client struggled with managing sprint planning, coordination between developers and QA, and maintaining overall project velocity. Without a dedicated Scrum Master, communication gaps increased, priorities often shifted, and release timelines were affected. They needed an experienced Scrum Master to bring structure, discipline, and clarity to their agile delivery process.
