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Case Studies

Microsoft Outlook Plug-in application testing

Fotopia Technologies develops content management solutions. Fotopia's set of tools helps in managing documents, contents, and information on Microsoft 365 and SharePoint.
Industry

CMS

Country

Dubai, UAE

Product

Plugin Apps

Category

Startup

Type of Testing

Compatibility

Type of Testing

Functionality

CHALLENGES FACED BY FOTOPIA

Fotopia faced several challenges during the testing phase of their 3 add-on applications: FotoSign, FotoCapture and FotoView.

Unstable Working Environment

Unstable Working Environment

The FotoSign application experienced frequent server crashes due to overload and large file size, requiring multiple server restarts.

Cross-Browser Compatibility

Cross-Browser Compatibility

Ensuring the applications worked seamlessly across different browser versions was a complex task.

Successful Implementation of Indexing and OCR Features

Successful Implementation of Indexing and OCR Features

FotoCapture encountered difficulties in the successful implementation of indexing and OCR features.

Support for Multiple File Formats and Annotation

Support for Multiple File Formats and Annotation

FotoView faced challenges in supporting multiple file formats and implementing annotation.

Lack of In-House Testing Team

Lack of In-House Testing Team

Fotopia lacked an in-house testing team and sought the expertise of software testers from independent testing companies experienced in testing plug-ins embedded in Microsoft Outlook and testing DMA's integrated with Sharepoint and Microsoft 365. .

SOLUTIONS BY TESTVOX

Fotopia recognized Testvox's capacity in meeting their software testing requirements and initiated a trial period to evaluate our performance. After being satisfied with Testvox's capabilities, Fotopia entrusted us with the full-fledged testing of their applications.

Thorough Application Testing

Thorough Application Testing

Testvox provided comprehensive testing services for each application separately.

Early Formalization of Test Environment Requirements

Early Formalization of Test Environment Requirements

Testvox addressed the unstable test environment issue by formalizing test environment requirements early in the testing life cycle.

Cross-Browser Testing Using BrowserStack

Cross-Browser Testing Using BrowserStack

Testvox conducted cross-browser testing using different browsers and their multiple versions.

Simultaneous Testing with Software Development

Simultaneous Testing with Software Development

Testing was carried out in parallel with software development, ensuring a cohesive approach.

Effective Communication and Bug Reporting

Effective Communication and Bug Reporting

Proper communication and timely bug reporting to Fotopia's developers facilitated instant bug fixes.

Functional and Regression Testing

Functional and Regression Testing

Testvox performed functional testing to track the bugs Properly and regression testing followed after the correction of bugs reported from each module was completed by the software developers from Fotopia.

OUTCOME

As a result of Testvox's thorough software testing services, Fotopia successfully released all three document management applications into the software market on time.

20+

User Experience Suggestions

20+ User Experience Suggestions were implemented by Fotopia resulting in a significantly improved UI/UX experience.

250

Test cases

250+ Test Cases were designed and executed that provided the confidence to release the applications on time.

2X

Faster Release than planned

Since Software Testing was carried out in parallel with Software Development, Release of the applications could be done with double speed than planned.

We were able to simultaneously test 3 applications from Fotopia in multiple browsers and successfully complete them within the specified timeline helping Fotopia to launch them on time.
ANJANA MURALI | QA Analyst at Testvox
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