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Case Studies

Software Testing of Finance Application for Loans

The application primarily concentrates on loan management for merchants and streamlining banking processes pertaining to investor investments. Furthermore, it serves merchants seeking loan applications.
Category

Startup

Client

IOCOD INFOTECH

Country

USA

Type of Testing

Usability testing

Type of Testing

Regression testing

Type of Testing

Sanity testing

CHALLENGES FACED BY IOCOD

Testing done by their developers was smoother at the initial phase. However, as they planned for further expansion, they encountered the necessity to transition into an agile environment. They faced the need for qualified software testers who were experienced and skilled in testing applications in the finance domain.

Testers skilled in testing finance applications

Testers skilled in testing finance applications

Upon executing their expansion plan, they incorporated multiple new features into the existing architecture. That rendered the application software problematic to work with, and their developers were subsequently unable to manage the testing process. Due to the application's focus on the finance domain, the team faced a pressing requirement for proficient manual testers specialized in finance. Consequently, the challenge of locating optimal resources arose, and the team also undertook the inherent risk of onboarding testers with qualifications in the finance sector.

Need of flexible testers

Need of flexible testers

The need for flexible and adaptable testers was in demand, which consequently posed challenges in the process of tester recruitment. This led them to engage with an independent Software Testing Company.

SOLUTIONS BY TESTVOX

Testvox played a pivotal role in providing the necessary resources they required. We offered tailored solutions that perfectly aligned with the project's demands. They were able to access a diverse range of skilled professionals and technical tools ultimately bolstering their capabilities and enhancing the overall quality of the testing processes.

Selection of qualified resources

Selection of qualified resources

Testvox was able to assist them with the necessary resources they required. Testvox had a team of testers who were highly knowledgeable in the finance domain. They organized an interview process with our team and chose our resources to collaborate with them for testing purposes. Immediately after hiring us, Testvox onboarded them.

Coordination through regular meeting

Coordination through regular meeting

The team participated actively in regular client meetings. Our resources communicated and assisted them in resolving their queries. Drawing from their extensive experience in testing a variety of financial applications, they offered suggestions to enhance the user experience of the application. They closely collaborated with the project on a daily and consistent basis, yielding effective results. Discussions regarding the daily testing status were also held.

Executed different testing types

Executed different testing types

Software Testers from Testvox created Test Cases. In addition to manual testing, we also performed Regression testing, Sanity testing, and Usability testing. Our testers Identified high-priority bugs, thereby contributing to the improvement of the application. Our team maintained daily coordination with the IOCOD development team, effectively illustrating the steps that led to the discovery of the identified bugs.

OUTCOME

When our testers joined the project, it was in its initial stages. The client managed to incorporate additional features and achieve a successful implementation with our team’s effective assistance. Presently, the client is in the process of customizing the application, with our testers providing ongoing support.

5X

Improved User Experience

Integrating recommendations from our experienced software testers into their application significantly enhanced its quality, resulting in a substantial improvement of the user experience.

1k+

Test Cases

The software testers at Testvox developed over 1000 test cases, contributing to a flawless and timely release of the application.

Our Testers have played a pivotal role in incorporating multiple additional features into the application, significantly enhancing its quality and user experience.
Jasna | Senior QA Engineer, Testvox
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