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Case Studies

Software Testing Services for LMS Platform

Annoto is a leading edutech innovator, transforming traditional online learning into an interactive, engaging experience. Its platform seamlessly integrates with top Learning Management Systems (LMS) like Moodle, Canvas, and Blackboard, enabling real-time video annotations, collaborative discussions, and multimedia sharing.
Domain

EduTech

Product

LMS

Country

Israel

Category

Startup

Challenges Faced by Annoto

Annoto struggled with ensuring platform-wide compatibility and feature reliability, while limited QA capacity delayed releases.

Complex Multi-LMS and Feature Reliability Needs

Complex Multi-LMS and Feature Reliability Needs

Annoto had to ensure seamless operation across multiple LMS platforms, each with unique workflows, while also validating critical interactive components such as video widgets, discussion threads, and media uploads to prevent downtime during live classes.

Cross-Browser & Device Inconsistencies

Cross-Browser & Device Inconsistencies

Inconsistent behavior across major browsers (Chrome, Firefox, Safari, Edge) and different mobile and tablet devices risked disrupting the learning experience for diverse user groups.

Limited In-House QA Bandwidth

Limited In-House QA Bandwidth

With the internal QA team stretched thin, release timelines were delayed, and the rollout of new features slowed due to limited capacity for comprehensive testing.

SOLUTIONS BY TESTVOX

Testvox implemented a comprehensive manual testing framework that addressed Annoto’s key challenges head-on:

Deep-Dive Requirement Analysis

Deep-Dive Requirement Analysis

Mapped every user flow, LMS integration point, and high-risk area to ensure zero blind spots in testing.

Custom Test Coverage

Custom Test Coverage

Designed and executed detailed functional, regression, and integration test cases tailored for multi-LMS compatibility.

Intensive Cross-Platform Validation

Intensive Cross-Platform Validation

Tested across browsers, OS versions, and devices to guarantee consistent performance and visual integrity.

Exploratory & Scenario-Based Testing

Exploratory & Scenario-Based Testing

Simulated real classroom situations to uncover edge case failures and UX gaps early.

Rapid Defect Feedback Loop

Rapid Defect Feedback Loop

Delivered crystal-clear defect reports with reproducible steps, enabling developers to resolve issues swiftly.

Pre-Release Sign-Offs

Pre-Release Sign-Offs

Verified every build in staging and pre-production environments, reducing deployment risks.

Key Outcomes

Defect leakage dropped by 35% and cross-platform issues nearly disappeared, enabling 30% faster release cycles.

Quality Improvements

With better testing, defects in production were reduced by 35% and cross-platform issues almost disappeared. This gave learners a smoother experience and improved user satisfaction, with fewer problems in LMS integrations.

Operational Gains

Faster and more organised testing made release cycles 30% quicker. Annoto could launch new updates confidently, without worrying about problems after release.

“Annoto needed flawless performance across platforms. Our testing reduced defects, improved stability, and helped them release faster with more confidence.”
Supriya Srivastav Team Lead – QA, Testvox
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