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LMS testing services

Overview

The edtech app Annoto makes it more fun to learn online. Teachers and students can talk about movies, add notes to them, and trade media during lessons. Well-known Learning Management Systems (LMS) like Moodle, Canvas, and Blackboard can connect to the app to help teachers make learning more fun.

Some people helped test Annoto’s platform a lot as it grew to make sure it worked well on a wide range of LMSs, computers, and devices. At that point, they worked with Testvox to make the tool better and more reliable.

Challenges

  • Connectivity with a lot of LMSs Annoto had to work well with several different LMS systems, and each one did things in its own way. Things like video notes, discussion threads, and media files had to work perfectly during live classes.
  • Browsers and gadgets are not the same Many browsers, such as Chrome, Firefox, Safari, and Edge, as well as phones and tablets, were used to access the app. In these places, some things worked differently, which might have affected how people learn.
  • Not Many QA Tools The company that made Annoto had a small QA team that already had a lot of work to do. Tests took longer because of this, and some releases were pushed back.

Our Solution

Because Testvox set rules for how to test things on the platform, the quality went up and the learning sessions ran easily.

  1. Learning About the Platform

    2. For starters, we went over all the user flows, LMS connections, and important features to make sure that nothing was missed during testing.

  2. Testing to make sure it fits together

    3. Our team wrote a lot of test cases to make sure that the platform's main features worked right on a number of different LMS systems.

  3. Cross-Browser and Device Testing

    4. We checked the platform on many browsers, devices, and operating systems to make sure it worked the same for everyone.

  4. Putting Tests to Use

    5. We set up a real classroom so that we could see how the platform worked during live meetings. Then we were able to find problems that might only appear when the product is used.

  5. Making Bug Reports

    6. When we found problems, we sent full reports with instructions on how to fix them. This made it easy for the people who were making the software to fix issues quickly.

  6. Checks Before Letting Go

    7. Ahead of each release, we checked the platform in both stage and pre-production to make sure everything worked well.

Result

A Better Platform

Cross-platform problems happened a lot less often, and there were 35% fewer problems in production. The kids could use the site better after this.

Faster Outcomes

Because of better testing, Annoto's release cycles are now 30% faster. This gave them more confidence to release changes and new features.

Final Thoughts

Together with Testvox, Annoto was able to improve the dependability of their learning tool. Thanks to the right tests, the platform now works the same on all LMSs, browsers, and devices. This helped both students and teachers learn better and gave the team more faith to make changes more quickly.

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