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Case Studies

Functional Testing for Shopify Subscription Plugin

Storilabs developed the Subscription App, a Shopify plugin designed to simplify subscription management for e-commerce businesses. This app enables online store owners to easily offer subscription-based products and services, helping them boost customer retention and generate recurring revenue.
Product

Shopify

Plugin App Country

India

Project Duration

6 Months

Testing Types

Functional Testing ,System Testing

CHALLENGES FACED BY STORILABS

Storilabs encountered several key challenges while developing and deploying their Shopify Subscription App

Denial of Approval by Shopify

Denial of Approval by Shopify

The primary challenge was the initial rejection of the app by Shopify due to functional errors detected during their review process. Overcoming this required rigorous testing and issue resolution to meet Shopify’s strict standards.

Installation-Related Issues

Installation-Related Issues

The app sometimes failed to install properly if the store website was idle before installation. Though the app appeared to install successfully, in reality, the installation was incomplete, leading to inconsistent user experiences.

Theme Setup and Customization Constraintses

Theme Setup and Customization Constraintses

Storilabs faced significant challenges in setting up and customizing various Shopify themes. Some themes, especially freely available ones, lacked essential features or customization options demanded by clients.

SOLUTIONS BY TESTVOX

Testvox QA team delivered end-to-end quality assurance that addressed functional issues, theme limitations, and client-specific customization challenges.

Functional Testing

Functional Testing

Our testers conducted rigorous functional testing to uncover a wide range of bugs affecting the app’s behavior. This proactive bug identification enabled Storilabs’ developers to quickly reproduce, diagnose, and resolve issues with detailed guidance from our testing experts, ensuring a stable and reliable app performance.

Theme Compatibility Assessment

Theme Compatibility Assessment

Testvox performed meticulous testing on various Shopify store themes to evaluate their compatibility with the app and client requirements. By analyzing the customization possibilities and limitations of each theme, we identified critical constraints that impacted feature implementation, guiding informed decisions on theme suitability.

Aligning Client Needs

Aligning Client Needs

Understanding client priorities and technical constraints, Testvox facilitated discussions between Storilabs and their customers to negotiate theme selections. These consultations aimed to balance feature requirements with theme capabilities, ultimately selecting themes that maximized compatibility while meeting client expectations.

OUTCOME

The "Subscription" App and the websites of different stores registered in Shopify that we tested are currently prevailing in the E-commerce portal of Shopify and are used by a plethora of users for online transactions.

5 *

Review

Great reviews on Shopify App store with 5 star rating by different users from all parts of the globe.

150

Bugs identified

More than 150 bugs were identified as a result of smart and diligent software testing service dispensed by the skilled software testers from Testvox. Our software testers were able to coordinate well with the software developers of Storilabs which synchronized the software bugs identification and rectification activities providing a timely release of the application with zero bugs.

The software testing service from Testvox in parallel with the rectification activities by software developers from Storilabs resulted in the procurement of approval for the "Subscription" App from Shopify for Storilabs and facilitated the timely release of the application.
Adhira Vijayan | Senior QA Engineer
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