Salesforce Testing Service Company in Dubai, UAE

Salesforce Testing Service Company in Dubai, UAE

2 January 2024 4 Minutes Read BY SRIYALINI

Salesforce Testing

Salesforce testing services involve validating customized applications, integrations, and workflows built on the Salesforce platform. Rather than testing Salesforce’s out-of-the-box features, it focuses on customized enhancements made for specific clients.

The main goals of Salesforce testing services are to ensure:

  • Customized Salesforce features like additional fields, objects, tabs, etc. function as expected without errors.
  • Custom cloud apps developed on the Salesforce platform work correctly.
  • Automated workflows and processes created in Salesforce flow builder execute properly.
  • Integrations with other systems like ERP, CRM, etc. connect and exchange data flawlessly.
  • Salesforce updates and patches do not break existing customized features.

Salesforce testing is done to validate client-specific customizations, apps, and integrations on the platform. It ensures customized components continue working when Salesforce is changed or upgraded. Comprehensive testing provides confidence that the customized Salesforce implementation will function smoothly in production.

 

What Is Salesforce QA ?

At Testvox, we believe comprehensive software testing services are a pivotal part of building high-quality Salesforce implementations. Salesforce QA and testing ensure clients get maximum value from their investment.

Our Salesforce testing services process involves multiple stages:

First, we thoroughly test customized Salesforce apps, configurations, and integrations to validate that functionality matches specifications. Rigorous testing ensures all requirements are met.

Beyond basic functionality, we also test to verify that end-users are having the optimal experience interacting with the Salesforce system. Our testing focuses on adoption and usability.

We perform extensive regression testing by re-executing test cases after any changes or upgrades. This catches defects introduced due to code changes.

Unit testing is done to validate each component in isolation. Then integrated system testing checks the overall workflow.

For continued regression testing, we build automated testing frameworks and suites using tools like Selenium and Force.com.

Before going live, user acceptance testing is done on new features. Then the system is hardened through performance testing.

In a nutshell, our consulting agency leverages various Salesforce testing techniques, from unit testing to UAT, to deliver maximum quality. This ensures clients get the best outcome from their Salesforce investment.

 

Major Salesforce Testing Services Offered By Testvox

Testvox FZCO is a leading Salesforce testing service company in Dubai, UAE. The office address for Testvox FZCO is 73 9WC 523, Dubai Airport Freezone, Dubai, U.A.E.

Testvox embarked on its journey in 2017, offering two business models. These include Salesforce QA Test Engineer staffing and a Project Complete Testing model.

Functional Testing:

  • Manual testing of all standard and customized Salesforce modules like accounts, contacts, opportunities, etc.
  • API, integration, performance, security, and usability testing to validate functionality.

Automation Testing:

  • Building automated test frameworks and suites using Selenium, Appium, etc.
  • API test automation to simulate integrations.
  • Executing regression tests and generating reports.
  • Cross-browser testing across environments.

Sales And Service Cloud Testing:

  • Validating lead generation, marketing tools, campaigns, and cloud performance.
  • Integration, security, and regression testing.

Salesforce AI Testing:

  • Testing Einstein features like predictive lead scoring, next-best-action, and case routing.
  • Ensuring AI capabilities function as expected.

User Role Testing:

  • Validate the ability to view, edit, delete, and update information per assigned user roles.
  • Verify restricting access to confidential data for external community users.
  • Confirm different access levels for high-privilege admin roles versus standard users.

Lightning Testing:

  • Automated testing of custom Lightning components.
  • Ensuring components behave as designed.

Production Testing:

  • Conduct user acceptance testing to validate new features as per business requirements.
  • Rigorously retest core functionality after the new release to prevent regression defects.
  • Confirm new features integrate smoothly without breaking existing workflows.

 

Testvox - Software Testing Company Dubai

 

Roles And Responsibilities Of A Salesforce Tester

  • Perform smoke testing to validate that all features and functionality are working as expected after new builds or changes.
  • Design and build complex automated test frameworks and suites
  • Set up and configure test environments that replicate production.
  • Create positive and negative test cases to thoroughly test application behavior.
  • Conduct various types of testing, like system, performance, unit, integration, security, and regression testing.
  • Perform boundary value and equivalence partition testing to deeply test input validations.
  • Understand the custom Salesforce implementation in depth, including key workflows.
  • Collaborate closely with developers and business teams throughout the testing process.
  • Test customized Salesforce objects, fields, validation rules, flows, and other components.
  • Validate integrations with third-party systems and compatibility after upgrades.

 

Salesforce Integration Services at Testvox

At Testvox, our integration solutions focus on enabling seamless connectivity between different systems and touchpoints in your technology landscape.

We specialize in API-based integration services that allow you to connect the right applications required for your business functions, whether they are on public cloud, private cloud, or on-premises systems.

Our expertise helps you access, analyze, and combine data across diverse platforms as needed for your workflows and analytics.

We detect potential bottlenecks and chokepoints that can inhibit data flows and lead to inefficient outcomes. Our solutions are designed to optimize data operations like create, update, and read across systems.

Testvox integrations streamline collaboration across platforms while maintaining interoperability between existing and new systems. Our solutions ensure your landscape is integrated in a way that aligns with your strategic needs and allows painless future upgrades.